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"Your dreams...only an Arms~Length away"
FREQUENTLY ASKED QUESTIONS
Q. What is included in the cost of my puppet?
A. Each distinctive Arms~Length puppet is constructed of a handcrafted foam base covered with a quality fleece "skin". A standard feature of each studio quality puppet is the "Handhugger" mouthplate for maximum performance, comfort, and mouth manipulation. A custom sleeve lines the interior of the body for protection of the puppet and optimal comfort for the puppeteer. For superior puppet arm manipulation, we have included, as a standard feature, our fully patented P.A.W.S (Puppet Activation Wrist System) product. P.A.W.S unique design allows the puppeteer to manipulate the puppet arms in a way that simulates a more natural “range of motion”. A $25 Value.
Q. How do I care for my puppet?
A. There are basic puppet care and handling methods that will keep your Arms~Length puppet in excellent condition for years to come.
-Before handling your puppet, wash and dry your hands.
-Do not lay your puppet down on any surface that could be dirty. Place your puppet on a Puppet stand and place a clean, dry, light proof cover over the puppet.
-Store your puppet in a container free from the effects of water, dust, humidity and sunlight. Sunlight can fade the intensity of the color of your puppet.
-Always handle your puppet with care and respect. They are durable, but they are not intended to be treated like children's toys.
-For puppets with the fully patented P.A.W.S. inserts and rods, detach the rods from the wrist of the puppet after use and before storing the puppet. Leaving them attached during storage could cause damage to the wrist insert. Keep rods away from children unless they are under the close, direct supervision of an adult. Rods should never be used for anything other than puppet arm manipulation.
Q. Can I use my puppet in video and live productions? And if so do I need to get permission?
A. Custom Puppet Kits are designed for you to create your own unique character. You can use your own unique character in video and other paid performance venues, if credit is given in the following format:
Character creation Copyright 2006 by (YOUR NAME HERE)
Original puppet patterns Copyright 1997 – 2006 by David Pannabecker
The custom puppet kit provided by Arms~Length Productions . . .
More information available at www.armslength.com
For permissions regarding the use of the manufactured puppets in videos and other paid performance venues, contact Arms~Length Productions, Inc.
Q. Why are patterns no longer included in the kits?
A. Patterns are no longer included in kits as a result of misuse and copyright infringement.
Q. What is a handhugger?
A. A handhugger is an essential piece of an Arms~Length puppet. This piece fits your hand like a glove and allows you to keep your fingers in a comfortable, relaxed position. A picture is provided below.
Q. Do you make custom order puppets?
A. Arms~Length Productions does not currently take custom puppet orders. We highly recommend our designer, David Pannabecker, for custom work. Contact Pannabecker Designs.
Q. Can I use normal straight rods with my Arms~Length Puppet?
A. Sure, but why would you want to?
B. Sure, if you want to be like everyone else.
C. Go ahead if you want to ruin the wrist of your puppet.
D. All of the above
Q. What are my shipping options?
A. We offer priority post within the continental United States and Global Express for all international orders.
Q. Is overnight shipping available?
A. Currently, overnight shipping is not available.
Q. How do I insert my rods in the puppet's wrist?
A. Follow the picture directions:
Q. Where do we direct our questions, comments, or concerns?
A. Feel free to contact us through our contact page.
Puppet Characters Copyright David Pannabecker 1998-2006. All Rights Reserved.
Web design © 2006 Mitchell Hodges for Arms~Length Productions, Inc. All Rights Reserved.